Frequently Asked Questions

Question 1

How do I know if I am in the wrong council tax band?

Accepted Answer

The most reliable way is to compare your property with similar homes in your street or area that were sold around 1 April 1991 — the valuation date used for England. If comparable properties are in a lower band, yours may be wrong. Our free review does this analysis for you.

Question 2

Is there a time limit on challenging my council tax band?

Accepted Answer

There is no absolute time limit on requesting a band review, but you generally only have one opportunity to challenge. A poorly prepared or unsuccessful challenge can close the door permanently, which is why professional preparation matters.

Question 3

How much does it cost?

Accepted Answer

Nothing upfront. We operate on a No Win, No Fee basis. If your challenge is successful, our fee is 30% of the backdated refund secured. If it is unsuccessful, you pay nothing.